Privacy Policy

The privacy and safety of all visitors to the website and all customers and clients of the company is very important and a priority for the company. The company promises to never release your personal details, data, and information to any third party and outside company for mailing and marketing purposes. The company may contact you on some occasions by sending you a message to the e-mail address you have provided, containing offers and information you may find helpful and interesting. You can unsubscribe from receiving such e-mail messages anytime you like by following the instructions for unsubscribing you will find in the e-mail message. All information and data we gather for you including all information and data you provide us with during the time of making an order form the website are gathered and collected lawfully and in accordance with the General Data Protection Regulation, GDPR. In case you have any questions and queries regarding your privacy and how we collect and store your personal data, details, and information, please make sure to contact our customer service team.

Data Collection

All data, details, and information we collect from our customers and the users of the website, including first and last name, address, e-mail address, telephone number, and similar details required for and during the registration process is used and stored by the company in compliance with the applicable data protection law. All personal information and data you have provided us with are used only for the sole purpose of Flooring Centre Ltd. By collecting your personal information and data we use it for enabling you purchasing products, goods, and services from our website and using our website and all its functions. All personal information and data you provide us with will not be shared with a third party with the exception of delivery and courier companies we work with. Whenever we work with a delivery or courier company, we provide them with the bare minimum of your personal information and data required for delivering your orders to the address you have provided. All personal data and information you provide us with is stored in the company’s database for a maximum of 5 years, or until you decide and wish to have us removed it. In order to have your personal information and data removed from our database, make sure to contact our customer service team. As a client you also have the right to export your personal information and data, ask us to have your personal information and data changed or completely removed. All personal information and data our employees come in contact with is the bare minimum required and enabling them to carry out their work-related tasks. Our employees are compelled by a contract to never provide your personal information and data to third parties. Flooring Centre Ltd. is not collecting sensitive data, including origin, ethnicity, sexual preference, etc.

Security of Transactions

All online payment facilities utilized by the company are managed and provided by SagePay, which is the UK’s leading online solutions merchant. We use SagePay for processing credit and debit card payments on our website. The company relies on SagePay because they ensure that all credit and debit card data will be processed on secure servers. We believe that payments enabled by SagePay is the ideal model for the efficiency of our business and company and the safest model for our customers to make an online payment.

How We Use Cookies

The company uses a Basket facility on our website in order to provide all customers with a more authentic shopping experience. A Basket facility as a feature of a website is highly depending on cookies. Cookies store elements of the products and goods you selected. The cookie is deleted immediately when the sale is made. No personal information and data are stored in the cookies. These cookies only work as a reference number that helps us identify all the items, products, and goods added to the basket.

The company also uses cookies for identifying which pages of the website have been used. These cookies help us better understand and analyse data about website traffic, which further helps us improve our performance, the efficiency of our website, your shopping experience.

You have the right to choose accepting or declining cookies anytime you want. Most of the webs browsers automatically accept cookies, You can further modify the web browser you are using and its settings to automatically decline cookies. Be aware that these actions may prevent you from taking full advantage of the company’s website.

In general, we use cookies that enable us to improve our performance and your experience with using the website. Cookies also allow us to monitor which pages of the website you find the most useful and helpful. The cookies we use do not provide us with access to your electronic devices and any personal information about you.

If you continue using our website you are agreeing to the cookies we use as described above. In case you don’t agree with these cookies, make sure to disable or restrict them by following the instructions in the settings of the web browser you are using before you continue using the website.